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Boudewijn Bertsch

Boudewijn Bertsch is a business economist and executive advisor and was educated in the Netherlands and Japan. He learned all about Total Quality first from his Japanese teachers who came both from academia and Japanese companies such as Toyota, Ricoh, Canon, Komatsu, Sony, Fuji-Xerox and The Union of Japanese Scientists and Engineers. Later he learned the American way of quality management from Hewlett-Packard, AT&T, 3M and from Motorola he learned Six Sigma and was taught by Bill Smith the person who “invented” the approach at Motorola.

In Europe he was involved with supporting the Philips Quality journey and was also involved with the formation of the EFQM. Today he supports executives with change and sustainable performance improvement. He introduces them to both the potential and the limits of Lean Six Sigma and its practical implications for leadership behaviours in daily management.

Over the past 20 years Boudewijn has advised executives from a wide variety of global companies. Boudewijn is on the faculty of ING Business School and adjunct faculty executive education for the Rotterdam School of Management. Boudewijn originally comes from the Netherlands and now spends his time working primarily in Europe and the U.S.A.